Managing Change in a Knowledge Based Economy

Topic: Managing Change in a Knowledge Based Economy by:

Joseph J. Bonocore ( )

President & CEO, Bonocore Technology Partners

Joe presented on “Managing Change n a "Knowledge Based Economy” at a recent meeting of APICS Chapter in Idaho. To hear the presentation please visit; or check out the notes from Joe’s speech below for an excellent summary:

1.    Rapid change is happening in all industries and in all disciplines (one of the most significant: supply chain management;

2.    Leading causes of this change is growth in artificial intelligence and ease of adoption (credit cards);

3.    According to a number of studies, 40% of today’s jobs will disappear by the year 2030: blue collar as well as white collar;

4.    The 60% remaining will be either knowledge workers who know how to manage the new processes or those capable of managing the change process;

5.    Demand for people who can management change in this new marketplace is increasing significantly each year in all industries and disciplines as new technologies are being developed;

6.    However, being a true change manager requires following a proven method to limit mistakes, reduce time to implement, and add discipline to the process;

7.    A process I use in working with many international corporations is both time- tested and proven effective.

8.    This nine- step process is:

a.    Understand

                                                 i.     Gather Information: too many teams rush to defining a problem and do not understand;

                                                ii.     Clarify the real problem (not symptom); and

                                              iii.     Explore range of options/solutions

b.    Imagine

                                                 i.     Look at environment and signs from the marketplace;

                                                ii.     Narrow down options; and

                                              iii.     Choose high priority solution.

c.    Act

                                                 i.     Develop a change management roadmap;

                                                ii.     Gain commitment; and

                                              iii.     Implement roadmap